- Live Chat Support
- Phone Support
Casoo Casino Review
Welcome Offers
On Casoo you’ll be met with an amazing welcome package consisting of 4 incredible deposit bonuses with free spins included on some of them. The 4 bonuses included in the welcome package are on a total of up to €2000 + 200 free spins!
- The first deposit gives you 100% up to €300 + 100 Free Spins.
- On your second deposit is 50% up to €300 + 100 Free Spins.
- The third deposit is a bonus of 40% up to €400
- The fourth deposit gives you 25% up to €1000
To activate a deposit bonus, you have to make a deposit of minimum €10, and you’ll be met with a wager requirement of 25x. The max bet allowed with an active bonus received from your first or second deposit is €2. The max bet allowed with an active bonus received from your third or fourth deposit is €5 or €0.5 per line.
No-Deposit Bonus and Free Spins
Currently you won’t be awarded with a no-deposit bonus or any type of no-deposit free spins when signing up on Casoo. Although, you are eligible to receive a total of 200 Free Spins if you choose to use the first and second deposit bonus offered in their welcome package. All free spins have the same wager as your bonus money, and all winnings will be added to your bonus balance.
Wagering requirements and percentages.
When taking use of a bonus on Casoo you have to wager your bonus money before being able to request a withdrawal and get your winnings. With the current welcome package offered you have a wager requirement of 25x on all bonus money.
When wagering you’re not allowed to make a spin worth more than €2 on your first and second deposit, and €5 on your third and fourth deposit. You also have to keep in mind that not all games are eligible for wagering. Below we have listed some of the games and the percentage they wager.
| Game | Wager percentage |
| Slot Machines | 100%* |
| Blackjack Games | 0% |
| Roulette Games | 0% |
| Baccarat Games | 0% |
| Jackpot Games | 0% |
| Video Poker | 10% |
| Punto Banco | 0% |
| Oasis Poker | 10% |
| Texas Hold’em Poker | 10% |
| Casino Hold’em | 10% |
| All Slots with RTP 97.5% and more | 0% |
| Live Dealer Games | 0% |
| All Other Games | 100% |
*All slots are not eligible for wagering, so we recommend you read the casinos Terms and Conditions to be sure.
VIP Program
Currently Casoo does not offer any kind of VIP program or loyalty scheme.
Providers
You’ll be met with a big selection of games when you sign up on Casoo casino. Currently they offer games from more than 35+ providers. From their providers you’ll be met with live casino games, table games, slots, bingo, video poker and much much more.
Some of the providers you’ll be presented for are providers such as:
- iSoftBet
- NetEnt
- Play’n GO
- Evolution Gaming
- Pragmatic Play
- YggDrasil
- And many more.
Their platform is very easy to maneuver, and with their fantastic search function it won’t take you many seconds to find the game you’re looking for. They also offer a “starred” function, where you can add your favourite games to a list and thereby get easy access.
Device Compatibility
Casoo casino isn’t available through an app, but their platform and games are optimized for all browsers, both through mobile devices and desktop. This makes it easy to use, no matter what device you prefer to play on, and also makes it accessible no matter where you are, as long as you have a mobile or desktop device with an internet connection.
Customer Support
Customer Support is available at Casoo through live chat, email support, 24/7 phone support and their FAQ located on the website.
Live Chat
- Casoo live chat is available 14 hours a day from 10:00 – 00:00 CET.
- Email support is available 24/7 through their dedicated support email at: help@casoo.com
Phone support
- Currently they offer phone support through a single support number, you can reach them at: +356 99609110
Help Centre
- On Casoo you’ll find an amazing FAQ with the most common questions and answers listed.
