GrandMasterJack Casino Review
Welcome Offers
GrandMasterJack welcomes all new players with a welcome package consisting of 3 different bonuses. You’ll be met with 2 deposit bonuses and a bonus granting you free spins on top of your deposit.
- The first bonus is 25 Free Spins for Gonzo’s Quest.
- The second bonus is a 50% deposit bonus up to €100
- The third bonus is a 25% deposit bonus up to €200 + 25 Free Spins on Reactoonz.
All the bonuses have a wager requirement of 50x, meaning you have to wager your bonus 50 times before being able to make a withdrawal. This applies both to the bonus received from a deposit bonus, but also for the winnings achieved from free spins. Your max bet is €5 when wagering, the minimum deposit is €20, and you have a total of 30 days to complete a wager.
No-Deposit Bonus and Free Spins
No players are granted no-deposit free spins or a no-deposit bonus when signing up on GrandMasterJack. Though, all new players are able to take advantage of the welcome package offered, and through that receive a total of 50 free spins and 2 deposit bonuses.
Wagering requirements and percentages.
When accepting a bonus on GrandMasterJack, you also accept the Terms and Conditions regarding the bonus. All bonuses and free spins winnings have a wager requirement of 50x, meaning you have to wager the bonus money 50 times before being able to request a withdrawal. Bonuses are valid for 30 days after activation and free spins are valid for 7 days after being added to your account.
Wagering on GrandMasterJack is only allowed through real money play, this means you won’t be able to wager anything through demo play. Besides only allowing wagering to be done through real money play, you have to check the percentage each game wager on the casino. This is due to not all games wagering the same percentage of the bet you place, and has made us put together the list below, where you can see the wagering percentages on each game.
| Game | Wager percentage |
| Slot Machines | 100%* |
| Roulette | 10% |
| Poker Table Games | 10% |
| Jackpot Games | 10% |
| Baccarat | 10% |
| BlackJack | 10% |
| Video Poker | 5% |
*A few slots aren’t eligible for wagering. Please read the Terms and Conditions to see if your favourite slot is on the list of games that do not contribute to your wager at all.
Besides having a wager requirement, you also have a max bet of €5 or €0.5 per line while having an active bonus. This means you’re not allowed to place a bet higher than €5 in a single round. If you accidently do go over the maxbet, we recommend trying to contact support immediately to possibly prevent your bonus from being terminated.
GrandMasterJack VIP Program
The GrandMasterJack VIP Program consists of 5 levels, where you’re awarded with different perks and gifts depending on the level you’re currently in. When you sign up at GrandMasterJack you immediately become a member of the VIP Club and are assigned a “Bronze” status. As soon as you start playing, you start earning VIP Points and thereby work your way up on the ladder, and get one step closer to becoming a Diamond member. To earn 1 VIP Point you have to wager €16 on the casino. Below you see a list of the different levels and the points needed.
| Level | Points Needed |
| 1 – Bronze | 0 – 499 |
| 2 – Silver | 500 – 999 |
| 3 – Gold | 1.000 – 4.999 |
| 4 – Platinum | 5.000 – 9.999 |
| 5 – Diamond | 10.000+ |
Each level has their own perks and gifts that you’ll be awarded with. Some of the perks and gifts worth mentioning are VIP support, birthday presents, a personal account manager, anniversary bonuses and even personalised gifts!
Providers
GrandMasterJack offers games from more than 50 different providers, giving you a great amount of different games and game types to select from. This might scare some players away due to some platforms being difficult to use, but this is not the case on GrandMasterJack. They have added an easy to use search function, where you’re able to search for any game you would like, and also to sort the games by your favorite provider.
Device Compatibility
Being optimized for both iOS, Android and desktop devices, GrandMasterJack is a great choice no matter what device you prefer to use. The platform is accessible through a browser on any device and has been optimized for them all. This means you’ll be able to play your favorite game on an optimized platform for all of your devices.
Customer Support
The GrandMasterJack customer support consists of both email, 24/7 live chat support and an on-site FAQ.
Live Chat
- The live chat is available 24 hours a day, 7 days a week, and can be found through the support button at the top of the page.
- GrandMasterJack provides email support through an on site contact form where you’ll get a response within 24 hours of your request.
FAQ
- You’ll be able to find the most common questions with answers provided on the FAQ section of the site. This is a very good place to start, if you believe your question isn’t a special one.
